OrangeQS is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains what information we collect when you visit our website(s), why we collect it, how we use it, when it may be shared, and how it is protected. This policy is designed in accordance with the General Data Protection Regulation (GDPR).

Interpretation and Definitions

Definitions

For the purpose of this Privacy Policy:

Company (referred to as “the Company”, “we”, “us”, or “our”) means Orange Quantum Systems Operational B.V. (OrangeQS), located at Elektronicaweg 2, 2628 XG, Delft, The Netherlands.

Website refers to OrangeQS, available at https://orangeqs.com/.

You refers to the individual accessing or using the website(s), or the organisation or legal entity on whose behalf the website(s) are accessed or used.

Personal Data We Collect and Why

Information we collect

We may collect and process personal data about you from different sources. This includes information you provide directly, data collected automatically, and information obtained from third parties. The data we collect may include your name, email address, phone number, company name, job title, organisation type, and country.

How we use your information

Your personal data may be used for the following purposes:

• providing requested information, products, or services
• handling sales or support requests related to our offerings
• sending marketing communications, only where you have given explicit consent. This can be withdrawn at any time through the unsubscribe option or by contacting us
• improving and personalising your experience with our website and services
• enhancing and developing our products and services
• to comply with legal and regulatory requirements
• any other purpose that is reasonably necessary for the operation of our business, our website, or the operation of our products / services.

When you show interest in, request information about, purchase, or use OrangeQS hardware or software, we may process additional personal and technical data. This may include:

• contact and identity details needed for order processing, delivery, and support
• technical deployment data such as installation details or system configuration
• usage data, support records, and diagnostic information

This information enables us to:

• deliver and install products
• provide support and manage warranties
• carry out compliance and security checks
• request feedback and improve our services

All such data is handled with strict confidentiality and protected through appropriate technical and organisational measures, including encryption, controlled access, and secure infrastructure.

Events, Exhibitions and Photography

OrangeQS may organise or participate in events and exhibitions. During these activities, photos or video recordings may be taken by us or by authorised third parties.

These materials may be used for communication and promotional purposes, including on our website, in publications, on social media, and in newsletters.

If you prefer not to be photographed or recorded, please let us know before or during the event. We will make reasonable efforts to respect your preference.

HR and Recruitment

If you apply for a job or internship at OrangeQS, we process personal data relevant to recruitment and hiring. This may include your contact details, CV, cover letter, qualifications, references, LinkedIn profile, and any additional information you choose to provide.

Purpose of processing

We use this data to:

• evaluate your suitability for a role
• communicate with you throughout the application process
• conduct interviews, assessments, and background checks where permitted
• comply with legal and regulatory obligations

Legal basis

Processing is based on:

• your consent where applicable
• our legitimate interest in assessing candidates
• compliance with legal requirements

Data sharing

Your data is not used for unrelated purposes and is not shared with unauthorised parties.

Data retention

Recruitment data is generally retained for up to 12 months after a vacancy is filled. This period may be extended to 24 months if you provide consent for future opportunities, or adjusted if required by law.

After this period, the data is securely deleted.

If you join OrangeQS, your recruitment data becomes part of your personnel file and is retained in line with internal policies.

Your rights

As with all other personal data, you have the right to:

• access your data
• correct incorrect information
• request deletion, unless retention is required by law
• withdraw consent where applicable
• object to processing where applicable

For recruitment-related questions, contact recruitment@orangeqs.com.

Cookies and Website Analytics

We use cookies and similar technologies to improve website functionality and understand how the site is used.

What are cookies

Cookies are small files stored on your device that help websites function properly and analyse user behaviour.

Types of cookies

• strictly necessary cookies for essential functionality
• performance cookies to analyse website traffic and usage
• functional cookies to remember preferences
• targeting cookies to deliver tailored advertising and content (if applicable)

Google Analytics

We use Google Analytics, provided by Google LLC, to analyse website usage. This service collects information such as IP address, browser type, referring pages, and interaction patterns. The data is aggregated and does not directly identify individuals.

An opt out option is available through the Google Analytics browser add on: https://tools.google.com/dlpage/gaoptout

Consent

Non essential cookies are only placed after you provide consent through the cookie banner. You can withdraw consent at any time.

Disclosure of Personal Data

We do not share your data with third parties unless:

• required by law
• necessary to protect our rights or others
• you have given explicit consent
• it is shared with trusted service providers supporting our operations under strict contractual obligations. Such providers may include IT services, hosting providers, analytics platforms, payment processors, event tools, professional advisers, and authorities where required.

Data Security and Retention

We take appropriate technical and organisational measures to safeguard your data against unauthorised access, loss, or misuse.

Personal data is retained only for as long as needed for the stated purposes or to meet legal requirements.

Category of Data	Retention Period
Customer & product data	Duration of the contract + 7 years (to comply with Dutch tax and accounting obligations).
Event photos & videos	Retained until they are no longer relevant for promotional purposes, or earlier if you object.
Recruitment data	12 months. If you become an employee, data will move into your personnel file and be retained in line with employment law (see below).
Personnel / HR Data	5 years after employment ends; other personnel documents: maximum 2 years after employment ends (AP guideline).
Marketing data (e.g. mailing list)	Until you withdraw consent or unsubscribe.
Website analytics (Google Analytics, cookies)	Non-essential cookies and related analytics data are anonymised or deleted within 14 months, unless you withdraw consent earlier.
Product usage logs / Diagnostics	Up to 2 years for troubleshooting, compliance and security monitoring.

 

Your Rights

Under GDPR, you have the right to:

• access your personal data
• request rectification of inaccurate or incomplete data
• request deletion
• object to or restrict processing
• receive your data in a portable format
• lodge a complaint with a supervisory authority if You believe Your rights are not being respected.

We aim to respond within one month. In complex cases, this may be extended by up to two additional months, with prior notice.

To exercise your rights, contact sales@orangeqs.com.

If you are not satisfied with our response, you may contact the Dutch Data Protection Authority or your local EU authority.

Contact

For questions about this policy or your data, contact:

Email: sales@orangeqs.com

Address: Orange Quantum Systems Operational B.V., Elektronicaweg 2, 2628 XG, Delft, The Netherlands

Updates

This Privacy Policy may be updated to reflect changes in our practices or legal requirements. Where changes are significant, we will notify you by email or through a notice on our website.