Support | for customers

The OrangeQS™ products and services are delivered according to our general Terms and Conditions.

We offer various kinds of support depending on the delivered product and the customer’s specific needs. For all purchased product-related questions, errors, or defects, please start by submitting an issue on our GitLab issue tracker or sending us a message on our customer support slack channel.

Our support interface will ensure that you receive proper and prompt assistance when needed. It allows you to add a new issue, or update and monitor the status of an existing issue. Each issue is associated with an issue number for reference and tracking purposes.

If you experience problems with our support interface, please notify us by sending us an email at

Contact | get in touch

To get in touch with our team,
send an email to: